Shipping policy

Shipping Policy

Welcome to Velora Shop. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

United States: 3–10 business days
International Orders: 7–20 business days

Delivery times are estimates and may be affected by customs delays, weather conditions, or carrier issues.

Shipping Fees

Shipping costs are calculated at checkout based on the destination and chosen shipping method.

We may occasionally offer free shipping promotions on qualifying orders.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details.

Please allow up to 48 hours for tracking updates to appear.

Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Velora Shop is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Incorrect or incomplete addresses may cause shipping delays or additional fees. Velora Shop is not responsible for lost packages due to incorrect information.